As a user with Administrator permissions, you can navigate to Configuration --> Phone Settings, search for the number you wish to edit and click "Edit" under the Actions column.

Non-Administrators do not have the ability to modify the properties of the phone number.

Applicable User Seat Types

All User Seats

Applicable Permissions

Administrator




Did this Solution Article help you?


If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.

If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.

If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.