Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
The Important Fields section are strongly suggested fields to map when importing your list. Not all the Important Fields need to be turned from red to green, however as you do map those fields, they will change if you've mapped an Important Field.
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