How do I upgrade to the DNC Scrubber Pro version?

Modified on Mon, Mar 30 at 10:17 AM

Subject

Applies to: Admin
Purpose: How to upgrade to DNC Scrubber Pro version
Location in Ricochet: Configuration > DNC Scrubber

Description

The instructions in this article require Administrator permission

This article addresses how users can upgrade the DNC Scrubber to the Pro Version in Ricochet.

Resolution

To upgrade to the DNC Scrubber Pro version, first you'll need to ensure you have an account with the National DNC Registry.  

Once you have signed up successfully with that site and received your credentials, navigate in Ricochet to Configuration --> DNC Scrubber, click the link at the top of the page to enable DNC Scrubber Pro on your account (there's a cost per seat that will be displayed for you).  

Once you approve the charge on the page that appears, navigate back to Ricochet and refresh your browser.  You'll now see the DNC Scrubber Pro along with a link to add your DNC Downloader Information.

Non-Administrators do not have the access to follow these instructions and should request support from their company admin or open a ticket.