Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
If you are trying to add a user or users to a new Branch but do not see them in the dropdown list, you'll first need to remove the user or users from the existing Branch they are currently a part of. Once they are removed from the existing Branch (or if they already were removed), refresh your Browser and then add them to the new Branch.
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