Ricochet360 Support

Configuration - Load a List - Initial Load a List page 2

• How can I import a list of leads to Ricochet?
• What file types are accepted to import a lead list?

Configuration - Load a List - Field Mapping page 4

• Why is my Fields list blank on the List Import Mapping page?
• What are the “Important Fields” on the List Import Mapping page?
• Why are some of my columns from my spreadsheet not loading?
• Can I use a previous List Import to map fields?

Configuration - Load a List - View Import History Report button 6

• Why does my List Import show “In Progress”?
• Why is my List Import being processed overnight?
• Why did some of my leads on my list import fail?
• How can I assign a Vendor Name to a List Import after it has finished importing?
• How can I view the leads for a specific List Import?

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