How can I filter incoming/outbound text messages by a specific phone number or user?

Modified on Fri, Jan 2 at 12:58 PM

Subject

Applies to: All users
Purpose: To explain how users can filter incoming and outbound text messages in the Text Messaging dashboard using a specific phone number or user.
Location in Ricochet: Text Messaging

Description

This article walks through how to narrow text message results in the Text Messaging dashboard by entering a phone number or user into the search field, allowing all users to quickly locate relevant inbound or outbound messages.

Resolution

To filter text messages by a specific phone number, enter the phone number in the search box highlighted in the screenshot above.