Subject
Applies to: All users
Purpose: To explain how users can view outbound (sent) text messages from the Text Messaging dashboard, allowing them to review previously sent messages within a selected date range.
Location in Ricochet: Text Messaging
Description
This article walks through the steps to access and filter outbound text messages in the Text Messaging dashboard. Users will learn how to switch to the Sent Messages view to see text messages that have been sent during the selected date range.
Resolution
Optional: View the interactive tutorial for this process:
Click here to open the step-by-step tutorial in a new tab
1. To view outbound text messages, click Text Messaging
2. Click Sent Messages to view the outbound text messages in the dates filtered
3. Once clicked, the outbound text messages, if any, will show below.
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