How can I filter email messages by a specific date?

Modified on Thu, Jan 22 at 7:59 AM

Subject

Applies to: All users
Purpose: Enable users to filter email messages by a specific date range within the Email Messaging Dashboard to quickly locate relevant email activity.
Location in Ricochet: Email Messaging

Description

This article explains how all users can use the Email Messaging Dashboard date filters to view email messages sent or received within a selected start and end date by using the calendar icons and filter option.

Resolution

Optional: View the interactive tutorial for this process:

Click here to open the step-by-step tutorial in a new tab

1. To filter email messages by date, click the dropdown for Email Messaging section

2. Click then 2nd Email Messaging button

3. Click the left Calendar icon to choose your "From" date

4. Click the right Calendar icon to choose your "To" date

5. Click Filter to display your results