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5 STEPS

1. To view email messages that were sent but not read, click the Email Messaging section icon

Step 1 image

2. Click the 2nd Email Messaging icon

Step 2 image

3. Click Unread Messages to display messages that have not been read yet by the recipient.

Note:  The "Total Sent Messages" calculation may change.

Step 3 image

4. To go back to viewing all sent emails (read and unread) Click All Messages to view all sent email messages.

Step 4 image

5. If you have IMAP set up for your email inbox, you can perform the same steps by clicking on "Total Responses" and following the steps in this tutorial.

Step 5 image


Copy of text and screenshots from the tutorial/solution:


1. To view email messages that were sent but not read, click the Email Messaging section icon



2. Click the 2nd Email Messaging icon


3. Click Unread Messages to display messages that have not been read yet by the recipient.

Note: The "Total Sent Messages" calculation may change.


4. To go back to viewing all sent emails (read and unread) Click All Messages to view all sent email messages.


5. If you have IMAP set up for your email inbox, you can perform the same steps by clicking on "Total Responses" and following the steps in this tutorial.



Applicable User Seat Types

Admin

Galaxy

Applicable Permissions

All Permissions


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