How do I add an Inbound IVR template for my phone numbers? : Ricochet360 Support

How do I add an Inbound IVR template for my phone numbers? Print

Modified on: Thu, Apr 22, 2021 at 11:09 AM

To add an Inbound IVR template, navigate to Configuration --> Phone Settings, click on the "IVR Templates" button at the top of the page, and then click "Add Template" to begin constructing your Inbound IVR template.

Follow the link below as a reference guide on how to set up and Inbound IVR phone number - the IVR Templates follow the same process as setting up an IVR Phone Number.

Link to Inbound IVR Solution Articles

Applicable User Seat Types

Applicable Permissions

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