Can I remove a number that was previously blocked?

Modified on Wed, Apr 29 at 2:33 PM

Subject

Applies to: Admin/Branch Manager
Purpose: How to Unblock a Phone Number
Location in Ricochet: Configuration > Blocked Numbers


Description

The instructions in this article require Branch Manager access or above


This article describes how to remove a previously blocked number from the blocked numbers list.


Resolution


Non-Administrators do not have the access to follow these instructions and should open a ticket.


To delete a number that was previously blocked, navigate to Configuration --> Blocked Numbers, and click the Delete button under the Actions column.

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