Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
To edit a Branch, navigate to Manage --> Branches, click the Edit button under the Actions column and make the necessary adjustments to your Branch, then click Save. Refresh your browser (and other users too) for the changes to be made through the platform.
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