Manage - Agents - Agent Info section (6)

Questions / Support Articles related to the Agents - Agent Info section

How can I update an Agent’s email address?

Modified on Thu, Jul 8, 2021 at 7:26 AM
What is the “Contact #” used for on the Agent's profile?

Modified on Thu, Jul 8, 2021 at 7:27 AM
Can I cap my Agents’ ability to receive new leads?

Modified on Thu, Jul 8, 2021 at 7:31 AM
Can I cap my Agents’ ability to receive Inbound IVR calls?

Modified on Tue, Aug 17, 2021 at 9:56 AM
Can I add a Custom Caller ID for my Agent?

Modified on Thu, Oct 7, 2021 at 3:32 PM
Can I have my Agent see Company Voicemails inside the Ricochet system?

Modified on Tue, Aug 17, 2021 at 10:06 AM