Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
To view the total number of leads in a dialer campaign (that meet the filters set), navigate to Manage --> Dialer Campaigns, click the View Leads Count button for the campaign, and the total will appear next to the dialer campaign name. NOTE: This is the total number of leads that meet the campaign filters, not necessarily the number of leads that the user(s) are eligible for.
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