Manage - Agents - States and Permissions section

Questions / Support Articles related to the Agents - States and Permissions section

How can I add states for eligibility for an Agent?
To add/remove states for eligibility for an Agent, navigate to Manage --> Agents, click Edit for the user you wish to modify, and in the "States and...
Tue, Jan 4, 2022 at 7:36 AM
Can I change my Agent’s permission level?
Ricochet Permission Ricochet User Seat Administrator Admin Agent Galaxy All Leads Agent Booster Branch Manager Deskphone Tea...
Mon, Jan 18, 2021 at 12:03 PM