Spam Remediation Links

Modified on Thu, May 7 at 9:53 AM

Subject

Applies to: Admin/Branch Manager
Purpose: Spam remediation recommendations
Location in Ricochet: N/A

Description

The instructions in this article require Branch Manager permission or above

This article addresses recommendations regarding spam remediation in Ricochet.

Resolution

Non-Administrators do not have the access to follow these instructions and should open a ticket.

Nobody wants their phone numbers marked at Spam!  

As best practice dictates, to keep your numbers healthy you should reach out to the following list of carriers to ask them to remove any labels that may have been applied to your phone numbers. 

Please use the following links to submit your numbers for spam remediation:

Verizon https://voicespamfeedback.com/vsf/

Hiya (AT&T) https://hiyahelp.zendesk.com/hc/en-us/requests/new?

First Orion https://portal.firstorion.com/app/landing/#/signup

TNS Call Guardian (Report a Robotcall) https://reportarobocall.com/trf/