Email Messaging Dashboard - Inbox
Questions / Support Articles related to the Inbox section
Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 4 STEPS 1. If you have IMAP se...
Mon, Apr 19, 2021 at 3:15 PM
Currently there is not a way to mark inbox messages as Read. Applicable User Seat Types Admin Galaxy Applicable Permissions All Permissions
Mon, Apr 19, 2021 at 2:31 PM
Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 7 STEPS 1. To reply to an emai...
Mon, Apr 19, 2021 at 3:15 PM
Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 8 STEPS 1. To forward an email...
Mon, Apr 19, 2021 at 3:16 PM
Yes you can delete emails from your inbox, however they will not delete from your actual email platform. They will only be removed from the Ricochet platfo...
Mon, Apr 19, 2021 at 2:35 PM
Currently, attachments on emails are not able to be viewed or downloaded from the Ricochet platform. You will need to download/view any attachments on your...
Mon, Apr 19, 2021 at 2:36 PM
If there are no emails showing in your Inbox, you may need to check your IMAP settings (found in Configuration --> User Settings --> IMAP Credentials)...
Mon, Apr 19, 2021 at 2:37 PM