Yes you can delete emails from your inbox, however they will not delete from your actual email platform. They will only be removed from the Ricochet platform. They will also still remain on the lead record (if the email is attached to a lead).
Applicable User Seat Types
Admin
Galaxy
Applicable Permissions
All Permissions
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If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.
If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.
If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.
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