Configuration - User Settings - General Settings

Questions / Support Articles related to the General Settings section

Can I enable/disable Voicemail notifications inside Ricochet?
To enable/disable the setting for Voicemail Notifications inside Ricochet, navigate to Configuration --> User Settings --> General Settings, toggle t...
Wed, Apr 21, 2021 at 7:11 PM
Can I enable/disable Chat notifications inside Ricochet?
To enable/disable the setting for Chat Notifications inside Ricochet, navigate to Configuration --> User Settings --> General Settings, toggle the op...
Wed, Apr 21, 2021 at 7:18 PM
Can I enable/disable a native desktop (Windows/Mac) notification when a new Text is received?
To enable/disable the setting for native desktop notifications when a new SMS/Text is received, navigate to Configuration --> User Settings --> Gener...
Wed, Apr 21, 2021 at 7:20 PM
Can I enable/disable the audible tone when a new Text is received?
To enable/disable the setting for audible tone when a new SMS/Text is received, navigate to Configuration --> User Settings --> General Settings, tog...
Wed, Apr 21, 2021 at 7:37 PM
How can I change my default email client when using click to email on leads?
There are 4 options to choose from as your "Default Email Client" - which will open up when you use the Click to Email button on a lead. To ch...
Mon, May 17, 2021 at 3:41 PM