Ricochet360 Support

Direct Link to tutorial/solution :

Click here to view tutorial/solution in a new tab.

Embedded tutorial/solution:

Here's an interactive tutorial

https://www.iorad.com/player/1755911/How-can-I-view-the-lead--if-any--associated-with-the-email-

Copy of text and screenshots from the tutorial/solution:

1. If you want to view the lead associated with an email, click Email Messaging

2. Click the 2nd Email Messaging button

3. Search for the email on the page, and if there is a magnifying glass in the Actions column, click the view lead icon to view the lead.

This can be done from the "Total Responses" (inbox) view as well.

Applicable User Seat Types

Admin

Galaxy

Applicable Permissions

All Permissions

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