Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
All signature areas in Ricochet must be HTML-based. Please seek out a resource like https://wordtohtml.net to convert a text-based signature into HTML-based, and copy the HTML-based signature and paste it into the Email Custom area of the Branch Profile, then click Save for that Branch's profile.
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