My Email Custom is showing up all on one line - how can I fix?

Modified on Tue, Apr 28 at 4:05 PM

Subject

Applies to: Admin
Purpose: How to fix appearance of Email Custom
Location in Ricochet: Management > Branches

Description

The instructions in this article require Administrator permission

This instruction describes how to configure the HTML based Email Custom of a branch.

Resolution

Non-Administrators do not have the access to follow these instructions and should open a ticket.

All signature areas in Ricochet must be HTML-based.  Please seek out a resource like https://wordtohtml.net to convert a text-based signature into HTML-based, and copy the HTML-based signature and paste it into the Email Custom area of the Branch Profile, then click Save for that Branch's profile.