Subject
Applies to: Admin
Purpose: How to fix appearance of Email Custom
Location in Ricochet: Management > Branches
Description
The instructions in this article require Administrator permission
This instruction describes how to configure the HTML based Email Custom of a branch.
Resolution
All signature areas in Ricochet must be HTML-based. Please seek out a resource like https://wordtohtml.net to convert a text-based signature into HTML-based, and copy the HTML-based signature and paste it into the Email Custom area of the Branch Profile, then click Save for that Branch's profile. Non-Administrators do not have the access to follow these instructions and should request support from their company admin or open a ticket.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article