Ricochet360 Support

Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 24 STEPS 1. To add a new user ...

Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 5 STEPS 1. To remove a user fr...

Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 12 STEPS 1. If you need to cha...

Admin User Service: Admin seats are used for Ricochet360 users who will not be utilizing the automation of Ricochet (Dialing, Marketing Automation), but r...

Administrator: Administrators have access to every feature, setting, and area of Ricochet. Administrators can add and delete leads, listen to live phone c...

If you need to change a user's seat type from one seat to another, there are a few steps to take as long as you have full access to the Ahoy Manageme...