How can I edit an Agent’s log in password (as an Admin)?

Modified on Fri, Jan 2 at 1:00 PM

Subject

Applies to: Admin/Branch Manager
Purpose: How to edit agent's password
Location in Ricochet: Management > Agents

Description

This instruction describes how to edit the log in password of an agent.

Resolution

To edit an Agent's password as an Administrator, navigate to Manage --> Agents, click Edit for the user you want to change, and in the top right section "Security", type in the new password twice, scroll to the bottom and click Save.