What are the differences in the options for “Only call leads” dropdown?

Modified on Thu, Apr 30 at 2:24 PM

Subject

Applies to: Admin
Purpose: Understanding the differences in the options for “Only call leads” dropdown
Location in Ricochet: Management > Dialer Campaigns

Description

The instructions in this article require Administrator permission

This article explains the differences in the options for “Only call leads” dropdown in an existing dialer campaign.

Resolution

Non-Administrators do not have the access to follow these instructions and should open a ticket.

Please see the above below Article, starting at Step 11 through Step 21, for the different options for "Only call leads" dropdown.

https://speedtocontact.freshdesk.com/en/support/solutions/articles/5000865003